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STORE POLICY

CUSTOMER CARE

At Petz Pal, we're dedicated to enhancing your pets' well-being. Here's how we care for you:

  1. Quality Assurance: We curate only top-tier products, ensuring your pet gets the best.

  2. Personalised Help: Our team is here to guide you, from sizing to usage.

  3. Clear Information: Product pages offer specs, usage tips, and care advice.

  4. Easy Ordering: Shop effortlessly on our secure website.

  5. Safe Transactions: Your payments are protected by cutting-edge encryption.

  6. Swift Shipping: Expect prompt and reliable deliveries.

  7. Flexible Returns: If you're not satisfied, our return policy has you covered.

  8. Resourceful Content: Explore our blog for valuable pet-care insights.

  9. Community Engagement: Join fellow pet lovers on social media.

  10. Feedback-Driven: We value your input to constantly improve.

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Thank you for choosing Petz Pal. We're excited to support your pet's happiness and health journey. Reach out to our customer care for any assistance.

PRIVACY & SAFETY

At Petz Pal, your privacy and safety are paramount. Here's how we ensure your peace of mind:

  1. Secure Transactions: Your payments are encrypted for secure transactions.

  2. Data Protection: We handle personal info with care and follow strict privacy practices.

  3. Clear Policies: Our Privacy Policy outlines data usage for transparency.

  4. Trusted Partners: Reputable partners uphold our security standards.

  5. Family-Friendly Content: Our site is suitable for all ages.

  6. Pet-Friendly Products: Rigorous checks ensure safe materials.

  7. Ethical Advertising: Accurate and relevant product promotion.

  8. Communication Control: Manage your email preferences.

  9. Pet Safety Guidelines: Product instructions for your pet's well-being.

  10. Constant Vigilance: Ongoing security updates for data protection.

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Your trust matters. Count on Petz Pal for a secure and enjoyable experience. For any concerns, reach out to us.

WHOLESALE INQUIRIES

PAYMENT METHODS

At Petz Pal we deal directly with international and local manufactures to create premium quality pet products. Wholesale purchases are availible and can be customised accordingly.

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Summary of our wholesale product range as follows:

  1. High-Quality Products: Our range includes premium pet products designed for quality and durability.

  2. Bulk Pricing: Benefit from competitive pricing for larger quantities.

  3. Product Variety: Explore a diverse collection catering to different pet needs.

  4. Simple Inquiry: Submit your inquiry through our website or contact our wholesale team.

  5. Quick Response: Expect a prompt response with detailed information.

  6. Custom Solutions: Tailored packages to meet your specific business needs.

  7. Sample Availability: Inquire about samples to experience our products firsthand.

  8. Transparent Terms: Clear agreements and policies for a smooth partnership.

  9. Reliable Shipping: Dependable logistics ensure your products arrive on time.

  10. Dedicated Support: Our wholesale team is here to assist you throughout the process.

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Thank you for considering Petz Pal for your wholesale needs. We're excited to collaborate and provide quality pet products for your business. For inquiries or to initiate the process, contact us at info@petzpal.com.au today.

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PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments - Wholesale only

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